Shipping policy
Shipping Policy
Thank you for shopping with Forever & Always Crystals. We take great care in packing and dispatching your order. Please read our shipping information below.
Order Processing
All orders are processed within 1–3 business days of payment being received. Orders placed on weekends or UK public holidays will be processed on the next working day. You will receive a dispatch confirmation email once your order has been shipped.
UK Delivery
Service Cost Estimated Delivery
UK Standard £4.99 3–5 business days
UK Express £7.99 1–2 business days
Free Standard Shipping FREE 3–5 business days
🎉 Free standard shipping on all UK orders over £150!
EU Delivery
Service Cost Estimated Delivery
EU Standard £14.99 5–10 business days
Please note that EU orders may be subject to customs duties and import taxes upon arrival, which are the responsibility of the recipient.
International Delivery (US & Canada)
Service Cost Estimated Delivery
US / Canada Standard £23.99 7–14 business days
International orders may be subject to customs duties, import taxes, and local fees upon arrival. These charges are the responsibility of the recipient and are not included in our shipping costs.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking information where available. Please allow up to 24 hours for tracking details to update.
Delays
Delivery timescales are estimates and may be affected by factors outside our control, including postal delays, customs processing, and peak periods. We appreciate your patience.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within the expected timeframe, please contact us and we will do our best to resolve the issue promptly.
Contact Us
If you have any questions about your order or our shipping policy, please don't hesitate to get in touch via our contact page.